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What Responsibilities Do Employers Have Towards Temporary Employees In Australia?

What Responsibilities Do Employers Have Towards Temporary Employees In Australia?
26.6.2024
Jill Wells
For Clients

In Australia, temporary employment is governed by federal and state laws to ensure fair treatment, proper pay, and safety for workers. In Victoria, specific legislation enhances these protections. Read on to learn more about these important laws and how they safeguard temporary employees.

The increasing reliance on temporary employees in the Australian workforce highlights the significance of employers complying with legal responsibilities. Employers who understand and adhere to these laws avoid costly penalties and legal disputes. Moreover, they protect their reputation, attract high-quality talent, boost job satisfaction, morale, and productivity, and contribute to a more harmonious and successful business.

The Legal Framework Governing Temporary Employment in Victoria

The legal framework governing temporary employment in Victoria blends federal and state laws to ensure fair treatment, adequate pay, and safe working conditions.

Fair Work Act 2009

The Fair Work Act 2009 is the cornerstone of workplace relations in Australia. It provides extensive protections for temporary employees, ensuring they receive the same fundamental rights as permanent staff. Their entitlements include maximum hours, flexible work requests, and leave. They are protected from unfair dismissal and discrimination, ensuring a safe work environment and fair treatment.

National Employment Standards (NES)

The NES mandates fundamental entitlements for all employees, including temporary workers: maximum weekly hours of 38 (with reasonable extra hours), the right to request flexible work arrangements, and pro-rata annual, personal/carer's, and compassionate leave entitlements.

Victoria-Specific Legislation

Victoria's specific legislation for temporary employment includes the Victorian Equal Opportunity and Human Rights Commission (VEOHRC), which promotes equality and combats workplace discrimination. Meanwhile, the Occupational Health and Safety Act 2004 ensures safe working conditions, and the Long Service Leave Act 2018 grants temporary employees entitlement to extended service leave based on their tenure.

Role of the Fair Work Commission and Other Regulatory Bodies

The Fair Work Commission in Australia oversees dispute resolution, sets minimum wage rates, and provides guidance on workplace laws. The Fair Work Ombudsman ensures compliance with the Fair Work Act 2009 through advice, complaint investigation, and enforcement. WorkSafe Victoria enforces occupational health and safety standards, ensuring workplaces, including those hiring temporary staff, adhere to safety regulations rigorously.

Employer Responsibilities Towards Temporary Employees

Employers in Victoria must comply with the Occupational Health and Safety Act, which ensures a safe workplace for temporary staff through hazard identification and risk mitigation measures. They must perform regular risk assessments and comprehensive safety training to inform employees about hazards and minimise risks.

Temporary employees in Victoria are entitled to at least the minimum wage or applicable award rates to ensure fair compensation. Working conditions must meet or exceed legal standards, including provisions for rest breaks and adherence to the National Employment Standards (NES). Employers must establish clear policies, communicate them effectively to temporary employees through thorough onboarding and training, and ensure equal treatment alongside permanent staff to promote fairness and a supportive workplace culture.

Specific Responsibilities

Here are specific temporary employees' responsibilities employers need to consider:

Hiring and Recruitment Responsibilities

Employers must provide clear job descriptions and set expectations upfront for temporary employees to clarify roles, responsibilities, and performance standards. This ensures improved organisational clarity and efficiency in task allocation, reduces ambiguity, and fosters a sense of direction for employees. 

Furthermore, employers must comply with anti-discrimination laws that prohibit bias based on protected characteristics like race, gender, age, disability, and others to avoid legal liability and promote a fair and inclusive workplace to prevent lawsuits, fines, and damage to the organisation's reputation.

Wages and Benefits Responsibilities

Employers must ensure compliance with minimum wage laws by paying temporary employees fairly. Non-compliance risks penalties, back pay, and damage to reputation. Temporary staff are entitled to overtime and penalty rates, requiring businesses to calculate the rates accurately. Employers must contribute to their superannuation and stay updated on rates

Workplace and Safety Responsibilities

Employers must comply with the Occupational Health and Safety Act by implementing safety measures, conducting inspections, and providing safety training. Companies must provide clear guidelines for reporting workplace injuries, including timely reporting and record-keeping. Well-defined injury management and return-to-work policies support injured employees and ensure they are cared for and know when to return to work.

Work Conditions and Rights Responsibilities

Employers must ensure temporary employees receive fair and manageable workloads to avoid legal repercussions and maintain their well-being. Overworking can lead to legal liabilities and affect work-life balance, prompting employers to prioritise fairness and compliance with legal standards. Employers must adhere to proper termination procedures to mitigate legal disputes, as temporary employees in Victoria are safeguarded against unfair dismissal.

The Rights of Temporary Employees

Temporary employee rights in Victoria are firmly protected. Temporary employees are entitled to fair compensation, safe working conditions, and freedom from discrimination under state law. Employers must uphold these rights for a just workplace. If necessary, temporary employees can address grievances through internal procedures, and if that fails, they can escalate to the Fair Work Commission.

The Fair Work Ombudsman offers resources such as a helpline and online tools to assist with wage calculations and workplace law compliance. Community Legal Centres provide additional legal support, complemented by state and federal agencies. These resources empower temporary employees to navigate workplace challenges effectively and assert their rights.

Best Practices for Employers

1.    Maintain Compliance

Employer compliance for temporary workers is critical to ensuring they meet their legal obligations. They should conduct regular audits to review compliance, provide comprehensive employee training on workplace rights and responsibilities, and update policies to reflect current laws and standards.

Employers can establish a grievance procedure that begins with employees raising concerns informally with their supervisor and progresses to a formal written grievance submitted to HR if the resolution isn't reached. HR then conducts an investigation, holds a formal meeting to discuss findings, and allows for an appeal if necessary. Clear communication of outcomes and monitoring ensure fair resolution, supporting a positive work environment and compliance with workplace laws for all employees, including temporary staff.

2.    Create a Supportive Working Environment

Employers can foster an inclusive environment by properly integrating temporary employees with permanent staff and promoting open communication, respect, and support. Employers can organise regular team-building activities, including temporary staff, to provide equal access to training and development opportunities and solicit feedback to improve inclusion efforts.

3.    Develop Strategies for Effective Communication

Employers should prioritise clear and effective communication with temporary employees through regular check-ins, feedback sessions, and updates on company policies. This approach enhances employee satisfaction by keeping them informed and engaged.

Moreover, regular communication fosters a sense of belonging and support, reducing misunderstandings and improving overall performance. It also allows employers to address concerns promptly, maintain productivity, and align temporary employees with organisational goals more effectively.

4.    Stay Current with Ongoing Training and Updates on Legal Obligations

Employers and employees benefit from ongoing training on legal obligations and workplace policies, fostering an understanding of rights and responsibilities. Staying informed about legislative changes and best practices is crucial for compliance and a positive work environment. It enables swift adaptation, updates, and risk mitigation, supporting morale, productivity, and organisational success through transparency and accountability.

Ensure Compliance

Ensuring compliance with employer responsibilities towards temporary employees in Victoria, Australia, is a legal obligation and crucial for fostering a safe and equitable workplace. Employers must prioritise safety, fair treatment, and adherence to legal standards to support their temporary workforce effectively. 

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