WellsGray Blog

This guide will help you craft job requirements that attract candidates with the perfect blend of both. It explores the essential skills, how to assess them, and best practices tailored for the Australian market.

In this post, you’ll discover innovative strategies that can help your business attract top customer service talent in Australia’s increasingly competitive job market.

For businesses in Australia, selecting the right office manager can be crucial to their success. The manager's decisions impact daily functions, team morale and productivity.

The role of office managers has evolved dramatically over the years, expanding from traditional administrative duties to becoming an integral part of a company’s leadership team.

Executive assistants (EAs) play an essential role in the success of high-level executives and, by extension, the entire organisation. They manage schedules, communications, and critical tasks, allowing executives to focus on strategic decision-making.

In this blog, we’ll explore the top EA and PA qualities to prioritise during the hiring process, ensuring you select a candidate who will excel in the role.

Your business often suffers when you try to overly multitask by wearing different hats and trying to perform all roles. All it may take to reduce the workload is to hire a competent administrative assistant.

In this post, we’ll highlight the critical role of office administrative professionals in business operations and guide you through recognising the right time to hire one.

In Australia, temporary employment is governed by federal and state laws to ensure fair treatment, proper pay, and safety for workers. In Victoria, specific legislation enhances these protections. Read on to learn more about these important laws and how they safeguard temporary employees.

Cost-efficiency is crucial for companies striving to maintain a competitive edge. As a result, many businesses are achieving cost savings with contract staff by strategically hiring them for short-term projects.

Read on as we explore the nuances of temporary and permanent staffing— including the key differences, challenges, cost implications, and benefits of each option. 

In this article, we’ll provide tried and tested tips and best practices to follow when incorporating temporary staff into your long-term teams.

Did you know that 40% of employees around the world are thinking about quitting their job? Losing staff means having to go through the hiring process again, training new members of the team, and integrating staff. In other words, it’s a lot of time, money, and hassle.

Struggling to find top talent while your HR team is stretched thin? Recruitment agencies offer expertise and resources to streamline your hiring process, filling open positions faster with qualified candidates.

This guide explores the decision between improving operational efficiency internally and outsourcing, particularly for meeting the variable demands of business support staffing.

Increasingly, organisations are looking for ways to streamline their processes, increase their organisational effectiveness, and optimise their workplace efficiency. Through office management and administration, these businesses can achieve these goals.

In today’s increasingly competitive job market, updating skills for temporary work is critical for success.

You know the saying, “You never get a second chance to make a first impression?” This statement is especially true when you’re job hunting. From facial expressions to lack of eye contact or arriving at a meeting on time, working with a recruiter must be reciprocal.

“Opportunities don’t happen, you create them.” This Marva Collins quote rings true for many people searching for a job, but finding new job opportunities that fit your skills can feel like looking for a needle in a haystack.

Virtual interviews decoded: Discover key strategies for making an impression online, from professional introductions to handling technical issues.

Make LinkedIn work for you: Strategies to optimize your profile and attract top recruiters.

Office administrators, learn how to optimise your workday with our guide to the best management software. From scheduling to document handling, find your perfect tools.

Master the art of job market success. Explore 12 ways to enhance your skills and make your profile irresistible to employers in any industry.

The importance of exceptional customer service cannot be emphasised enough. To achieve their goals, businesses looking to build their reputation by driving business success require exceptional customer service.

The receptionist is often the first point of contact for a business, and companies that employ receptionists must ensure that they provide optimal training and development opportunities to foster critical skills.

A skilled and proactive team assistant is crucial for teams to function effectively and smoothly. The team assistant is one of the most vital members of any successful team, serving various purposes regarding scheduling, coordinating work tasks, and fostering collaboration in a team setting.

In an era defined by customer empowerment and digital interconnectedness, modern businesses face an unprecedented challenge: standing out amidst a broadening sea of choices and increasing customer demands.

Perhaps you stumbled across this guide in your desire to learn more about the modern-day Australian economy, or maybe you have come looking for job or investment prospects in one of the reliable, stable industries Australia relies on to maintain its position as one of the most highly developed economies in the world.

As the workforce continues to grow, job seekers are met with an increasingly competitive job market that makes finding work seem impossible. Even with the most unique job applications, techniques, and strategies, do you feel like you are getting lost in the proverbial crowd?

Team Assistants can be vital assets for many companies seeking assistance with administrative duties in order to shift their attention back to work-intensive and time-consuming projects.

Communication is the foundation of any successful workplace. Ensuring everyone is on the same page, understands their roles and responsibilities, and feels heard and valued is essential.

An important key to operating a successful company is hiring a fantastic receptionist.

Any company can benefit greatly from hiring temporary workers as they can often be an excellent solution when dealing with changing workloads and relieve full-time employees from becoming overloaded.

As an employer, one of your primary responsibilities is to meet the expectations of your employees. If you don’t, your employees may disengage from their work, leading to low-quality work and a high employee bounce rate.

A good Office Manager needs both hard and soft skills to be great at their job. When looking at candidates for an Office Manager role make sure to choose one that can execute all areas of office management.

Whether you are looking for permanent work or temporary work, first impressions are everything. When applying for a new position, the sole deciding factor that may be determining whether or not a potential hirer will be interested in an interview is often their first impression of you, which is based on your email to their hiring manager or recruiter.

Job interviews can be incredibly stressful. You are tasked with selling yourself, your skills, experiences, and attitudes to a hiring manager while answering tough questions about yourself. You don’t want to be overconfident, but you don’t want to undersell yourself. The key to a successful job interview is preparation.

The opportunity to work remotely used to be practically unheard of, except when it came to specific niche careers. In recent years, however, remote work has become quite commonplace, especially within the last couple of years.

Choosing a candidate to hire is a nerve-wracking process for many employers. While a generic interview will offer insights into a candidate, employers might fall into the trap of hiring a candidate whose behaviour, attitudes, reasoning, personality, and work ethic don’t match what they initially claim.

Advanced interpersonal skills will benefit you in any job, regardless of industry. Business owners and hiring managers will want to hire talented individuals who are adaptable, communicative, and confident in their performance.

Sending a cover letter in Australia is not an outdated concept. In fact, almost 83% of recruiters agree that while they’re not strictly necessary, a well-presented cover letter could give you an edge over your competition.

At the end of February 2022, 1.8 million people wanted jobs but weren’t working. If that’s you, then you’ve likely experienced the frustration of sending your resume out over and over without hearing a response.

There are now 830 million LinkedIn members. The recruiting platform is intertwining features generally reserved only for social media to differentiate users on the saturated platform.

There are countless articles out there that are centered around how you should and shouldn’t behave in a job interview and questions to never ask in an interview—for interview candidates. But what about when the tables are turned? What are the Dos and Don’ts for those conducting the interview?

As of March 2022, Australia had 551,300 unemployed people who wanted to work. That means if you’re seeking a job at the moment, you’re not alone.

Since the pandemic, 74% of people prefer hybrid work over traditional office setups. Even though this is not surprising as everyone got used to working at home, it can be hard making it work for your company.

Asking your employer for a raise can be intimidating for many employees. Believe it or not, as many as two-thirds of employees believe they deserve a pay raise, but only a few will ask for one!

Imagine starting your dream job at the beginning of your career. After a few years, you start to feel like the job isn’t as great as it seemed at first, so you wonder when to look for a new job.

Did you know that 85 percent of employees take more initiative when they receive feedback in the workplace? When you pair that with the fact that 65 percent of employees actually want to receive feedback, it is easy to see why it is important to provide this in your business.

How do you ensure you work well in a team? It’s a tricky question. Are you someone who is looking to be the best you can be?

Are you looking for a way to get top-tier talent on your staff? Do you need a fresh perspective on your team to get the creative juices flowing? If so, then you need to learn all that you can about hiring ex-employees.

Occasionally, an employer looks to employ new staff to bring in fresh ideas or to acquire a particular set of skills. If you are a business owner and you wish to attract the best talent in the market, hiring the best candidate adds economic and social value to your company. So, how do you attract the best?

What is a flexible staffing strategy? Flexible staffing allows employers to utilize the skills of employees without having to directly hire them. It also means that they do not have to commit to solid work schedules.

According to research, a candidate only has 7 seconds to make a good first impression. 71% of employers won’t hire a person if their personal grooming is not to a high enough standard, and 39% of rejections are due to a lack of confidence.

In July 2021 Australia’s unemployment rate declined to 4.6%. This is considered full employment and means most people who want to work are finding jobs.

With various territories within Australia still battling lockdown due to new COVID infection rates, the new norm of remote working does not look set to be going anywhere anytime soon.

If you believe the reports, a whopping 78% of job seekers are untruthful during the interview process. While sometimes it can be more of an embellishment than an out-and-out lie, it’s the job of a recruiter to sniff out these mistruths.

A survey of HR professionals in Australia and New Zealand showed that it costs nearly $10,000 to hire one employee for an entry-level position. Finding ways to hire the best candidates more efficiently can save you time and money during the hiring process.

Hiring new employees for your business can cost nearly $10,000 for the onboarding process. Training and recruiting can be so expensive; hence you need to make sure you recruit the right staff for your business.

What is interpersonal skills? Interpersonal skills definition states that these are skills that people use in order to communicate and work with others.

Job seekers look for employment based on a number of different criteria. They may organise their search by location, company values, flexible schedule, or growth opportunities. Regardless of other priorities, salary negotiations are always a consideration when making a move to a new career possibility.

Job interview preparation tends to cause people more distress than any other aspect of the search.

Australia’s got talent – but how do you approach talent recruitment?

Putting together a CV? Or perhaps wanting to improve your strike rate with recruiters? The WellsGray team have over 20 years of experience and are more than happy to share some insider tips with you! After all, you wouldn’t want to make resume mistakes that could cost you a job.

Interviews are all about making a good first impression. Your potential employer will be judging you on a number of criteria, including your appearance, presentation, body language and what you say, and your interpersonal skills.

As online recruitment becomes increasingly popular for employers, many companies are turning to sophisticated software to find the best candidates in less time.

Are you keen to land that perfect job, but don’t feel you have the experience or contacts to be successful in your search? Temp work may be looked down on by some, but it can be extremely useful if you’re looking for work, particularly if you have been out of the workforce for a while, or are trying to break into a new career.

When it comes to finding work there is a wide variation between desirable skills and qualifications, depending on the industry and specific role you are applying for.

When it comes to looking for a job, first impressions are important.

You know that you’ll be asked plenty of questions during your job interview. But don’t pass up the opportunity to ask your interviewer a few carefully chosen questions of your own before the interview is over.

A great resume can get you noticed by recruiters for all the right reasons. Avoidable oversights, however, can send your resume straight to the ‘no’ pile. According to one US study into eye-tracking activity, recruiters spend just a few measly seconds scanning your resume. That’s why it’s so important to avoid making these simple mistakes that could cost you your dream job.

On the surface, your employees may seem happy at work, but are they truly engaged in their role? Engaged employees are those who are enthusiastic and motivated to uphold the company values and reputation.

Can a flexible working environment be the answer to increased productivity and more successful teams? In an age when so many employees require workplace flexibility, working ‘9 to 5’ is becoming increasingly archaic.

Job advertising has become a modern art form. A three-sentence paragraph will no longer suffice to attract quality candidates. Potential applicants need to be informed and impressed – but what happens if something goes amiss with the advert?

It’s a recruiter’s nightmare – hiring a new employee, only to find they don’t share the company vision, genuinely care about your products or services, or fit the company culture. You part ways, and the recruiting process begins again.

If you’re finding that traditional recruitment methods just aren’t netting you suitable candidates, it might be time to add psychometric testing to the mix. We therefore take a look at the benefits of psychometric test in assessing candidates.

When you are applying for a job, employers typically want to see a resume and a cover letter. The purpose of a cover letter is to essentially introduce yourself and make yourself stand out above the other applicants. Knowing how to write a cover letter is imperative to give yourself the best shot at the jobs that you apply for.

Hiring, onboarding, and finding the right talent are some of the most important and expensive things a company can do.